Data Deletion Instructions
How to request deletion of your personal data from Abakhisa Nova
Your Right to Data Deletion
Under the Protection of Personal Information Act (POPIA) and other applicable data protection laws, you have the right to request the deletion of your personal data from our systems.
Important Notice
Please note that deleting your data may affect your ability to use our services. Some data may be retained for legal or regulatory compliance purposes.
What Personal Data We Collect
Personal Information
- • Name and contact details
- • Email address
- • Phone number
- • Company information
Service Data
- • Booking and service records
- • Payment information
- • Communication history
- • Usage analytics
How to Request Data Deletion
Method 1: Email Request
Send an email to our data protection team with the following information:
Email Template:
To: privacy@abnova.co.za
Subject: Data Deletion Request
Email Body:
Dear Data Protection Team,
I would like to request the deletion of my personal data from your systems.
My details:
• Full Name: [Your Full Name]
• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Reason for deletion: [Optional]
Please confirm once the deletion is complete.
Thank you.
Method 2: Phone Request
Call our office during business hours to speak with our data protection officer:
+27 (0) 11 123 4567
Monday - Friday: 8:00 AM - 5:00 PM (SAST)
What Happens After Your Request
Verification
We'll verify your identity to ensure the request is legitimate.
Processing
We'll process your request within 30 days of verification.
Confirmation
We'll confirm when your data has been deleted from our systems.
Data We May Retain
Legal and Regulatory Requirements
We may be required to retain certain data for legal, regulatory, or business purposes:
- • Financial records (for tax compliance)
- • Service history (for warranty purposes)
- • Legal obligations (court orders, investigations)
- • Anonymized analytics data
Contact Information
Data Protection Officer
Jacques Nel
privacy@abnova.co.za
General Inquiries
+27 (0) 11 123 4567
info@abnova.co.za
Last updated: 2025/12/06 |Privacy Policy |Terms of Service